LEADERSHIP
Be a trailblazer. Have the confidence to set the benchmark for success and the courage to shape a better future through positive influence.
Here everyone is a doer. We want to be a company that is always getting better and to make that happen we must constantly be pushing the envelope. That’s why we employ a team of leading influencers to be the driving force behind our vision--to take on challenges and stare them in the face, to push ideas to new levels, and to spearhead positive change for smart growth.
COMMUNICATION
Be upfront and transparent. Share information, ask questions, voice any feelings and concerns, talk them through, listen effectively, speak thoughtfully, and let ideas live and thrive.
Where there’s a lack of communication there’s a lack of order and understanding and without that groundwork in place the road to growth can be a pretty treacherous terrain. As we as an organization reach new horizons, it becomes increasingly important that everyone on board has a clear sense of his/her role within the organization. That's why, here, no question is a stupid question and no idea is a bad one (after all, some of the best ideas are born from mediocre ones). Whether we’re talking big picture or daily office developments, communication is an absolute must in maintaining a level playing field.
TEAMWORK
Leverage collective genius. Learn from each other. Teach, coach, and listen.
We believe the whole is greater than the sum of its parts. (With a name like Syndacor go figure). But really, here we’re all about collaboration, about balancing empowerment and interdependence to forge a strong unity among our various business units. Why? Because with all of our talent and passion combined, together we can achieve more. We are ONE organization, working, playing, and growing together towards lasting success.
INTEGRITY
Be real. Do the “right thing” and encourage others to do the right, honest, and ethical things.
It’s not what we say, it’s what we do that speaks volumes. The choices and decisions each of us make every day shape who we are and how we are perceived. In an organization where success and reputation go hand in hand, it’s especially important to keep your moral compass in check. At Syndacor acting with integrity is about more than upholding our image and reputation, it’s about acting honestly and treating each other and our clients fairly and with dignity in order to sustain a place where we are all proud to work.
ACCOUNTABILITY
Know your responsibilities. Live up to your commitments. Take responsibility for your actions.
There’s nothing productive about pointing fingers. As a service centered organization, expectations are key in ensuring customer satisfaction. With that being said it’s important that you don’t make promises you can’t keep. If you do, you should be the one to deal with the repercussions. At Syndacor we stress the importance of taking responsibility for the decisions we make and actions we take as individuals so as to not make the rest of the team look bad on our behalf. It’s a simple principle taught at a young age: clean up your own mess.
ACCOUNTABILITY
Know your responsibilities. Live up to your commitments. Take responsibility for your actions.
There’s nothing productive about pointing fingers. As a service centered organization, expectations are key in ensuring customer satisfaction. With that being said it’s important that you don’t make promises you can’t keep. If you do, you should be the one to deal with the repercussions. At Syndacor we stress the importance of taking responsibility for the decisions we make and actions we take as individuals so as to not make the rest of the team look bad on our behalf. It’s a simple principle taught at a young age: clean up your own mess.
INITIATIVE
Taking things to the next step before being asked.
Greatness can’t be achieved by just sitting around and waiting for things to come to you. You have to have a hunger to make things happen and the fearlessness to dive in and “do” without looking around to see who, if anyone else, is jumping. In a fast growing organization like Syndacor there’s not a whole lot of time for handholding. We’re too busy getting our feet wet, constantly in search of the next best solution. That’s why we put a high prize on initiative and hold it to be one of the most important benchmarks in our hiring process. We don’t just look for a somebody to go through the motions, we seek to capture insatiable curiosity, someone who will not only go to work for us but who will add value to our team by going the extra mile to bring new ideas to the table.
PASSION
Putting the heart and mind into the work that we do.
Do what you love, love what you do. Here at Syndacor that’s a principle we believe in whole-heartedly. Of course not everything we do is exciting. Just like with anything there are those necessary mundane tasks to be taken care of and some days you might find yourself jumping hurdle over hurdle to get the job done. I guess that’s why they call it work. Nevertheless, these little things don’t phase us because to us it’s not just what we do that matters, it’s how well we do it. We are an organization driven by desire and it’s our collective passion, drive, motivation, zeal, whatever you want to call it that makes great work and success come to life.
EXCELLENCE
What we do, we do with excellence each and every time.
At Syndacor we don’t take shortcuts on quality. We take pride in what we do which is why we continuously strive to be the very best across all aspects of our business. We believe that no matter how superior our service is it can always be better. Second best is not in the cards for us and in order to keep up with the expectations of our clients and continue to exceed them means constantly working to innovate and improve in all that we do—in our thinking, in our daily work and processes and in every one of our products and services.
FUN
Work Hard, Play Hard. Having fun and celebrating small successes in our journey to achieve big.
At Syndacor, we believe that people do their best when they can be themselves. You won’t see suits and ties in this office unless of course we’re trying to woo a client. “Stuffy” and “boring” is just not our style. To us seriously working doesn’t mean working seriously. We poke fun at ourselves; kick back after a long day’s work; fire up some potluck on Fridays or order in a la carte; get loose at our annual Lake Day; take to the mud at The Warrior Dash and to the treetops in Gatlinburg; challenge each other to ridiculousness and have been known to throw some pretty great parties.
EMPOWERMENT
Instill a sense of satisfaction, shared purpose and greater collaboration in every team member by encouraging them to come to their own decisions, take action and pave their way to new opportunity and success.
There’s always a possible in the seemingly impossible. That’s why sporting a can-do spirit is key. At Syndacor we encourage our people to be the change they seek by continually challenging and stretching themselves with new knowledge, tools and information to grow above and beyond their foreseen potential and to rise as leaders within the organization.
CONSISTENCY
Deliver the wow factor every time.
When people find something they like they generally stick with it. Why? Because they know that they can expect greatness. At Syndacor, we’re not in the business of letting people down. As an organization built on stellar customer service, we aim to please and impress time after time. We’re not looking to be that one time deal; we aspire to be THE destination for local full service solutions. In order to fortify those long lasting client and partner relationships and to build a loyal, repeat customer following we continually need to put our all into fine-tuning our processes and practices for delivering consistent quality without compromise. After all, when everything is said and done if our actions don’t consistently align with our Cor values, that solid foundation of trust between us and our clients will begin to crack, leaving everyone to catch their bearings. Now that’s not something that’ll do anyone any good.
INNOVATIVE
Be a creative engine perpetually firing up new ideas to foster growth.
At Syndacor we believe in exercising our creative flair to extend our reach beyond what we know and unlock new, never-before-seen possibilities. We’re a company of boundless vision, always in pursuit of that next power-packed marketable idea. But innovation is not just about embarking on new ideas to leverage our brands and drive our business. True innovation is about having the conviction that there’s always a better way. It’s about taking a new approach to the same problem and discovering and developing new ways of connecting the dots. Even if it means taking informed, responsible risk to do so.